Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, complete an inquiry form, request pricing, communicate with us or book an event.

Depending on how you interact with us, this may include:

• Your name.
• Company or organization name.
• Telephone number.
• Email address.
• Your preferred method and time of contact.
• Event date and event times.
• Event type.
• Venue name and event location.
• Estimated number of guests.
• Services you are interested in.
• Event themes, special requests or other information you choose to provide.
• Artwork, logos or design files you provide for customized products or services.

Please do not provide information that is not reasonably necessary for us to respond to your event inquiry or provide the requested service.

2. Information Collected Automatically

Like most websites, our website and the technology used to operate it may automatically receive certain technical information when you visit.

This information may include:

• IP address.
• Browser and device information.
• Operating system.
• Pages viewed.
• Date and time of visits.
• Referring website or source.
• Cookies or similar technologies used for website functionality, security or analytics.

This information may be used to operate, secure, troubleshoot and improve the website.

3. How We Use Your Information

Information we collect may be used for legitimate business purposes including:

• Responding to event inquiries.
• Checking availability.
• Contacting you by phone, text or email.
• Preparing quotes, proposals and booking documents.
• Scheduling and providing event services.
• Processing custom artwork or temporary tattoo orders.
• Providing customer support.
• Maintaining business and transaction records.
• Improving our website and services.
• Preventing fraud, abuse or security incidents.
• Complying with applicable laws and legal obligations.

4. Telephone Calls & Text Messages

If you provide a telephone number, we may use that number to respond to your inquiry or communicate with you about your event.

When our inquiry form asks whether we may text you, we will use your response to determine whether text messaging is an appropriate method of communication.

Consent to receive text messages is not a condition of purchasing services. Standard message and data rates may apply depending on your mobile carrier and plan.

5. Online Forms & Jotform

Our website may use Jotform to provide online inquiry forms and collect information that you voluntarily submit.

Information submitted through a Jotform form may be processed and stored using Jotform’s systems so that the information can be delivered to us and used to respond to your request.

Jotform maintains its own privacy and data-protection practices. You may review Jotform’s privacy information through the Jotform website.

6. Service Providers & Third Parties

We may disclose information to trusted vendors and service providers when reasonably necessary to operate our business or provide services you request.

These may include providers involved with:

• Website hosting and maintenance.
• Online forms.
• Email and communications.
• Payment processing.
• Customer or event management systems.
• Printing and custom product production.
• Shipping and delivery.
• Website security and analytics.

For example, when you order custom temporary tattoos, artwork and order information necessary to produce the product may be provided to the applicable production supplier.

We may also disclose information where required by law, legal process or government request, or when reasonably necessary to protect our rights, property, customers, employees or others.

7. Sale or Sharing of Personal Information

We do not sell personal information to third parties for monetary compensation.

Some privacy laws use broad definitions of the terms “sell” or “share” that may include certain advertising, analytics or cross-context behavioral advertising technologies.

To the extent applicable law provides you with a right to opt out of the sale or sharing of personal information, you may contact us using the information provided below.

8. Cookies & Similar Technologies

Our website may use cookies and similar technologies to support basic website functions, security, performance and analytics.

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect how some portions of the website operate.

9. Do Not Track & Browser Privacy Signals

Some web browsers provide a “Do Not Track” setting. Because there is not a universally accepted technical standard for responding to traditional Do Not Track signals, our website may not respond to those signals in the same manner across all browsers and services.

Where applicable law requires recognition of a legally recognized opt-out preference signal, we will handle such signals in accordance with applicable law and the technology available on our website.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining business records, resolving disputes and meeting legal, tax, accounting or contractual obligations.

Different categories of information may be retained for different periods depending on the nature of the information and the reason it was collected.

11. Information Security

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse or disclosure.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted electronically.

12. Children’s Privacy

Although many of our entertainment services are designed for events attended by children, our website and event inquiry forms are intended to be completed by adults, parents, guardians, event organizers or other authorized individuals.

We do not knowingly request that children provide personal information directly through this website.

13. Links to Other Websites

Our website may contain links to websites or services operated by third parties, including KWB Entertainment websites and technology providers.

We are not responsible for the privacy practices or content of websites operated by unrelated third parties. We encourage you to review the privacy policy of any external website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology or legal requirements.

When the policy is updated, the effective date shown near the top of this page may also be updated.